Privacy Policy of Freya's Cavern

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This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Business name: Freya’s Cavern Location: United Kingdom Contact: Freyascavern@gmail.com We act as the “data controller” for the personal information you provide.

We may collect the following types of information:

•  Name 
• Email address
• Postal address
• Payment details (processed securely by third‑party providers)
• Order information
• Messages or enquiries you send us

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Cookies and tracking data (see Section 7)

• Payment processors (e.g., PayPal, Stripe)
• Delivery partners (e.g., Royal Mail, couriers)
• 
  

We use your information to:

• Process and fulfil orders
• Communicate with you about your purchase
• Respond to enquiries
• Improve our website and services
• Send marketing emails (only if you opt in)
• Prevent fraud and maintain security
• Comply with legal obligations

We only use your information when we have a lawful basis to do so, such as fulfilling a contract, obtaining your consent, or meeting legal requirements.

We only share your data with trusted third parties when necessary, including:

• Payment processors
• Delivery companies
• Website hosting and analytics providers
• Email marketing platforms (if you subscribe)

We never sell your personal information.

Your data is stored securely using industry‑standard measures. We retain your information only for as long as necessary for the purposes outlined in this policy, or as required by law (e.g., tax records).

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (in certain circumstances)
• Object to or restrict processing
• Withdraw consent at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at: FreyasCavern@gmail.com

Our website uses cookies to:

• Enable essential site functions
• Analyse website traffic
• Improve user experience
• Support marketing (only with consent)

You can manage or disable cookies through your browser settings.

Our website is not intended for children under 16, and we do not knowingly collect data from minors.

Our site may contain links to external websites. We are not responsible for their content or privacy practices.

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

If you have any questions about this Privacy Policy or how your data is handled, please contact:Freyascavern@gmail.com